Solution Providers

Enrolment Procedure

  • The Programme is opened for solution providers to enrol their solution packages in batches.
  • Schedule and the related digital solution categories of each enrolment batch can be refereed to https://dtspp.cyberport.hk/enrolbatches .
  • Each solution provider can enrol maximum 1 solution package in each solution category for each industry sector. A solution package must meet the basic requirements of the specific solution category in order to be qualified for that solution category. Details of the basic requirements of each solution category can be found at https://dtspp.cyberport.hk/requirements.
  • A solution package may include optional features for funding applicants of the Programme to choose.
  • Both basic package and the optional features shall be provided with an explicit price to avoid ambiguity and confusions to funding applicants. For non-subscription-based solutions, the price of the basic package shall not exceed HK$100,000. For subscription-based solutions, the price should be charged in monthly basis and the 24-month subscription fee of the basic package shall not exceed HK$100,000.
  • The solution submitted for enrolment shall be fully deployable and ready for the customer’s use within 6 months after the approval of the funding application.
  • To submit an application, solution provider shall firstly register a solution provider account in the Programme’s website (https://dtspp.cyberport.hk/sp-register) and then submit the solution information through online solution enrolment form (https://dtspp.cyberport.hk/solution-enrolment).

Eligibility

  • Having registered in Hong Kong under the Business Registration Ordinance (Cap. 310); and
  • Being financially sound with a net positive equity in its balance sheet; and
  • Having substantive business operation and track records in offering and supporting digital solution packages in the designated solution categories as listed in https://dtspp.cyberport.hk/categories to the following industry sectors (the “Target Industry Sectors”) in Hong Kong at the time of application :
    • Food and Beverage
    • Retail (excluding Food and Beverage) 
    • Tourism
    • Personal Services
  • Each Solution Provider can enrol at most 1 solution in each solution category for each industry sector

Information Required during Submissions

  • Basic company information:
    • Company name
    • Company address
    • BR number
    • CI number
    • Bank account information (for funding disbursement)
    • Primary contact person’s information (name, mobile phone, email)
  • Enrolled solution’s information
    • Solution name
    • Solution description with photos
    • Pricing
    • Solution category
    • Optional features with pricing
  • Functionality assessment checklist
  • Information of 10 reference customers within past 3 years
  • Supporting documents (see slide on Supporting Documents)
  • Offer-to-be-bound signed by authorized person with company chop
  • If digital payment is included in the solution, provide at least 1 or more digital payment methods with transaction fee lower than the offering to existing customer. (The transaction fee could be accepted in a range format)

Supporting Documents

Business Registration Certificate

Valid Business Registration Certificate (note: the company name on Business Registration Certificate must match with the company name specified in the enrolment submission)

Certificate of Incorporation

Certificate of Incorporation (note: the company name on Certificate of Incorporation must match with the company name specified in the enrolment submission)

Financial Statement

Audited financial statement of the solution provider in the preceding year

Bank Statement

Bank statement of 1 of the last 3 months

Reference Customers

Information of 10 customers in past 3 years for reference

Endorsement Forms

A set of 3 completed endorsement forms duly signed by 3 of the 10 reference customers named in the enrolment submission

Assessment Checklist

Solution Assessment Checklist for solution qualification checking

Offer-to-be-bound

Offer-to-be-bound signed by authorized person with company chop

Solution Enrolment Timeline

Solution CategoryCommencement Date

Batch #1 (For F&B Industry)

Solution Category for Application:

Basic:

  • Digital Payment Solutions and Shopfront Sales

(Optional)

  • Online Promotion
  • Customer Management and Loyalty Solutions
Closed

Batch #2 (For Retail Industry)

Solution Category for Application:

Basic:

  • Digital Payment Solutions and Shopfront Sales

(Optional)

  • Online Promotion
  • Customer Management and Loyalty Solutions
Closed

For F&B, Retail (excluding F&B), Tourism or Personal Services industries

Solution Category for Application:

Basic:

  • Digital Payment Solutions and Shopfront Sales
  • Online Promotion
  • Customer Management and Loyalty Solutions
Closed
Remark:
  • Late application submitted after the deadline of each batch will NOT be accepted.
  • The application start time is at noon time (HKT 12:00 p.m.) of the commencement date of each batch.
  • The application end time is at HKT 11:59 p.m. of the deadline of each batch

Solution Enrolment

Step 1

Register a solution provider account

Step 2

Online enrolment submission

Step 3

Eligibility & completeness checking

Step 4

Random references checking

Step 5

Functionality vetting

Step 6

Vetting Committee review

Step 7

Solution listed on solution portal; solution provider will be informed

Vetting Committee

The Vetting Committee is composed of members from the industries, professionals and the Government.

Chairman 
Dr. Charleston Sin 
Members
Mr. Ivan Chan
Mr. Lincoln Chan
Mr. Andy Fei
Mr. Edwin Kam 
Mr. Edmond Lai 
Dr. Michael Leung 
Mr. Matthew Li 
Mr. Francis Lo
Mr. Victor Ng 
Mr. Dennis Wong 
Ms. Elaine Wong 
Assistant Commissioner (Mainland and Industry Collaboration), Digital Policy Office

Solution Enrolment is closed for application

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