Digital Transformation Support Pilot Programme Digital Solution Category
Digital Solution Category
Description
Digital Payment Solutions and Shopfront Sales
- Assist enterprise to setup electronic payment systems and automated shopfront sales operation
- Include self-service shopfront sales solutions, such as self-service ordering systems and self-service vending machines, etc
- Generate report based on the sales data, allowing enterprise to do analytic on their business and provide a basis for business decision
- Provide at least one or more digital payment methods with transaction fee lower than the offering to existing customer
- Excluding the transaction fee or equivalent of each payment transaction
Online Promotion
- Build enterprise websites, social media pages
- Promote SME business through online search engines and social media
Customer Management and Loyalty Solutions
- Support sales promotions such as loyalty programs and e-coupons.
- The solutions may also provide functions such as customer support, case management and knowledge base, and provide reports to allow SMEs to effectively view, analyse and manage sales activities, targets, potential customers discovery and related follow-up work, so that SMEs can enhance interactions with potential customers as well as storing customer information and contact records centrally.
