a. eShop b. Point of Sales c. Membership System d. Loyalty Program e. Omni-channel inventory management f. Create customer flow to the store, send gift coupons, store coupons, store points, and store pickup g. The store clerk remotely sends online shopping links, free shipping coupons, and promotes the last mile of transactions. h. Allow store clerk to use mobile phones or tablets to query customer CRM, understand each customer all-channel consumption records, product preferences, and membership rights, and provide more considerate customer services.