The DoLA Restaurant System, acclaimed with a silver award at the HKRMA Retail Awards, revolutionizes the F&B industry through ‘F&B 3D Digitalization’. This system encompasses DoLA POS, DoLA Customer Web App, DoLA Dashboard, and DoLA Connect, streamlining operations, management, and marketing for enhanced efficiency and customer satisfaction.
At the heart of DoLA Restaurant System is a powerful CRM and Online Promotion system designed to enhance customer engagement and loyalty. This module tracks customer preferences and purchase history, enabling personalized service and targeted online promotion campaigns through SMS and eDMs. Restaurants can schedule the timing and frequency of these campaigns, improving marketing performance. Birthday promotions can also be set up for members. This system supports a robust membership program with customizable points and tier rules, allowing restaurants to tailor rewards and promotions to individual customer preferences. Integrated with the POS, the CRM offers real-time insights into customer behavior, helping businesses optimize their service offerings and foster long-term customer relationships. Within the Premium CRM & Marketing Features feature, restaurants can either establish their own reservation website or social media accounts with promotion material to boost their restaurant sales.
DoLA POS simplifies restaurant operations with real-time order processing, customizable digital menus, and robust sales tracking. DoLA Customer Web App elevates the dining experience with self-service ordering and checkout, reducing wait times and facilitating transactions. DoLA Dashboard centralizes control over restaurant operations, offering tools for menu management, real-time analytics, and payment setups. DoLA Connect keeps owners informed on the go with access to real-time data and analytics.
Other key info (lower than existing clients – online payment gateway fees per transaction): • WeChat Pay Service (HK): 1.3% • WeChat Pay Service (CN): 1.3% • Alipay Payment Service (HK): 1.6%. • Alipay Payment Service (Cross border): 1.6% • PayMe: 1.4% • UnionPay QuickPass: 2.4% • Hong Kong Issued Card (SBP program) Visa/Mastercard: 1.85% + HKD 1.8
